Privacy & Cookies Policy

Privacy Policy

Effective Date: 17th August 2025

This Privacy Policy explains how Alice in Scandiland (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from aliceinscandiland.com (the “Site”). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal information:

  • Device Information: IP address, browser type, time zone, and information about how you use the Site (via cookies and similar technologies).

  • Order Information: name, billing and shipping address, payment details, email address, and phone number.

  • Communication Information: any details you provide when contacting us or subscribing to marketing.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.

  • Communicate with you about orders, enquiries, or support.

  • Detect and prevent fraud.

  • Improve our Site and services.

  • Send marketing communications if you have consented.

Lawful Bases for Processing

We rely on the following lawful bases under UK GDPR:

  • Contract – to process your purchases and deliver goods/services.

  • Legitimate Interests – to prevent fraud, improve our services, and manage our business.

  • Consent – for marketing communications (you may withdraw consent at any time).

  • Legal Obligation – where required to comply with the law.

Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce platform) – see their privacy policy here: https://www.shopify.com/legal/privacy.

  • Payment providers – to securely process payments.

  • Delivery companies – to fulfil orders.

  • Analytics/advertising partners – such as Google Analytics, to understand and improve how our Site is used.

We may also share data if required by law or to protect our rights.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyse traffic, and deliver personalised advertising. You can disable cookies in your browser settings. For more details, see our Cookie Policy.

Data Retention

We retain Order Information for as long as necessary to fulfil your order and meet legal requirements. Marketing information will be kept until you withdraw consent.

Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent where we rely on it.

To exercise these rights, contact us using the details below.

International Transfers

Your data may be transferred outside the UK (for example, to Shopify’s servers in Canada and the US). Where this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

Complaints

If you are unhappy with how we process your data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons.

 

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Cookie Policy

Effective Date: 17th August 2025

This Cookie Policy explains how Alice in Scandiland (“we”, “us”, or “our”) uses cookies and similar technologies when you visit aliceinscandiland.com (the “Site”).

What Are Cookies?

Cookies are small text files placed on your device when you visit our Site. They help us make the Site work properly, improve your experience, and provide information about how you use the Site.

Types of Cookies We Use

  • Strictly Necessary Cookies – Required for the Site to function (e.g. shopping cart, checkout).

  • Performance & Analytics Cookies – Help us understand how visitors use the Site (e.g. Google Analytics).

  • Functionality Cookies – Remember your preferences and improve your experience.

  • Advertising Cookies – Used to deliver personalised ads and measure their effectiveness (e.g. Facebook Pixel).

Managing Cookies

You can manage or disable cookies in your browser settings. Please note that blocking some cookies may affect the Site’s functionality (e.g. the ability to checkout).

To learn more, visit:

Changes

We may update this Cookie Policy to reflect changes in the cookies we use or for legal reasons.

 

Contact Us

For questions about this Privacy Policy or your data rights, contact us at:

Alice in Scandiland
Email: hello@aliceinscandiland.com
Postal Address: Alice in Scandiland, 28 Fore Street, Lostwithiel, Cornwall PL220BL